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[quote=Anonymous]Why don't brick and mortar businesses ever answer the phone? The only thing they have going for them over Amazon is customer service i.e. interacting with a human being who is actually there, and the ability to buy what I want right away. If I want to buy something right away, rather than wait a few hours for Amazon delivery, I need to know if they have it in stock. So why do businesses like Target, Petsmart etc. NEVER ANSWER THE PHONE??? It literally just rings and rings then disconnects. Fine, I'll use Amazon then. But WTF brick and mortar-- how stupid can you be!! It's the ONE THING you have going for you and you can't be bothered. Do these people not understand that?[/quote]
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