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Reply to "Why Is It My Job to Sort Out Billing and Insurance Issues?"
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[quote=Anonymous]I'm getting increasingly frustrated with how much time I spend on the phone dealing with medical billing and insurance overages. I have a full-time job, and every time there's an error or a dispute, it somehow falls on me to resolve it. I end up chasing down doctors’ offices, calling insurance reps, deciphering billing codes, and making sure everything is accurate just so I’m not overcharged. Meanwhile, the doctor gets paid, the insurance company takes their premium, and I’m stuck doing unpaid administrative work to keep it all in check. I charge $300 an hour in my professional work. Maybe I should start invoicing these companies for the hours I spend fixing their mistakes. Why is my time treated like it has no value just because I’m the patient? None of this feels like it should be my responsibility, and yet if I don’t deal with it, I get stuck with the bill. Can anyone explain why this burden is now on us? Because I’m tired of doing their jobs for free.[/quote]
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