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[quote=Anonymous]I am the person who walks around and makes sure everyone is happy. We used to not need such a person until about 2023, and I have been in the business nearly 30 years.
The quality of hires has gone down. The resumes we get are horrific. We call back one person out of 10. 
The new hires are often worse than the ones we are trying to replace. They are very good during the interview and then it's down the hill. 3 out of 5 hires have a close relative die within days of being hired. If you know, you know.
We got busy the other day inside and within 8 minutes of me not checking outside tables, we got a complaint.
Our servers make $25 to $45 an hour and we cannot find workers. We need someone who cares and doesn't disappear. They don't care.
The payroll is out of control. We need 7 people doing the job of what used to be 5. The hourly is now $10 in DC, but used to be $2.77. I get paid a lot more for walking around. Got to be more than a server, right, or I would be serving.
It's not even that they don't do half the things they are supposed to do, but they add things that make working with them harder like being loud and obnoxious, being on the phone, horsing around, disappearing, cursing, being annoyed at the customer and the manager.
I'm collecting excuses right now why they didn't do something.
This is not just our restaurant. My friend was  asked to come back to her former restaurant to help out after her day job. I'm being asked to help out at friend's restaurant constantly. 
We don't get the workers from abroad anymore. Locals don't cut it.[/quote]

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