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[quote=Anonymous]Just a vent.

I really wish restaurant establishments in general would train their staff to make sure a customers 
drink is always kept filled.

It's my one annoyance that dictates if a server is doing their most basic job.

I should never have to ask for a refill when getting to 1/4 on soda, ice tea, etc
And I shouldn't have to wait and look around for you the waiter hoping you might
stop back over so I can get a refill, to then continue to enjoy my meal.

Same if your having coffee.  You should come past with a hot pot, or pitcher after a few minutes and
top off like a Diner does for their patrons.  Don't ask me if I want more, you offer to top off.

I wish they would train the waiters to circle their tables, as soon as they see a drink getting 
low they should bring a refill. All too often the wait staff seems to have "d"ucked off to who knows where.

They also need to train the staff that you keep an eye on every table you walk past to help
your fellow servers.  If you see a drink low, ask if they need a refill and take care of it. Wait staff
never seem to provide any eye contact to other tables or check in as they walk past guests to
make sure they are good.

Houston's in Rockville used to train their staff to always do this.  To visually check all tables as you move from your section 
to help. Be it drinks, taking the check payment, etc.  They were team wait staff.  Same for diners.

Actually in a larger restaurant they should hire a dedicated teen or person at a real non-tipped wage and make them the drink person.
You circle all night with a pitcher of tea, water, coke, etc and you refill as needed.   That would be a service I 
actually would appreciate.

Just a vent - that it seems so hard for service staff to actually do the most basic things.

Vent over.[/quote]

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