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[quote=Anonymous]Is there any actual way to get to a human or an email at Amazon customer service? I got a message to my email this morning that I had shopped at Amazon Fresh in Silver Spring this morning and confirming that I made a 42$ transaction.  I did not--and I tried to call the customer service number in the email and they say they couldn't find the order #in their system which was bizarre.  Then mid-way through the 15 minute customer service call, the "supervisor" hung up on me, and didn't call back again, but I received a message that they concluded that there was no fraudulent transaction.

I'm not sure if this is some bizarre phishing scam I've fallen for (I can see the transaction in my Amazon account), and I would like to avoid doing another 20 minute call to Amazon's useless customer service if I could just forward the emails with the order numbers to a legit customer service email. Do I just do a chargeback via my credit card and say I tried to report the transaction? I'm not even in Maryland today, so this was clearly fraud.

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