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Reply to "I hate Fifth Third Bank!"
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[quote=Anonymous]I'm so frustrated with them. I've been trying to close an account for the past 3 weeks. The manager at the branch (in Florida) is "looking into how to do it" and won't return my calls - she's always having a meeting when I call, and if I do talk to her, she says that she waiting for some answer as to how to close it. The 800 number customer service folks say that I have to talk to the branch. So darned frustrating. There is a lot of money in the account - over $500k. I'm tired of being nice - who can I call or what can I do? The 800 number gave me an address so I can file a complaint. But I want to close the account. Is the bank failing or something? [/quote]
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