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Reply to "Horrible experience with AirBNB. "
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[quote=Anonymous]I've used AirBnB in the US and Europe, and no one has ever asked for my guests' information beyond number and age range. Before you arrive, you need to politely ask why they need this, given that this is not an AirBnB requirement. Explain your child's situation. Hopefully you can be let into your rental, but regardless of whether you are or not, after it's over, you need to file a formal complaint to AirBnB. If you're let into the rental, you will be able to write a review and deduct stars for this requirement. Explain concisely for the benefit of other readers, that asking for this information is not an AirBnB requirement, is a breach of privacy, posed an administrative burden, and felt unwelcoming and intrusive. And that you lodged a complaint with AirBnB. You will get a bad review in return, but it's worth it.[/quote]
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