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[quote=Anonymous]I own a business and have been on both sides - cancelling on clients because of an emergency, having employees cancel on me because of an emergency, and clients canceling because of an emergency. Most of us are too busy and have so much on our plate, and yes, cancelling no matter the cause IS a massive inconvenience that means hours of additional work and money finding a replacement. Most of us have also dealt with people who create fake emergencies to get out of contracts. I’ve hired people who faked emergencies because they found a better offer or didn’t like that I had certain standards. When I’ve cancelled on clients, I don’t expect anything from them. That’s not their responsibility. What else are they supposed to say? It’s not their job to comfort you. That’s completely unprofessional to expect anything beyond “ok”. [/quote]
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