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Home Improvement, Design, and Decorating
Reply to "Are Technicians told to find a problem even when there isn't one?"
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[quote=Anonymous]Are techs told to find a problem or insist a repair is needed even when it isn't? We are just entering June and between mine, parents, sibs and friends homes ranging from new builds to several decades old, but well maintained, we are already in tech insistence/upsell fatigue. I'm not talking about those companies that once Memorial Day passes they go door to door to try and sell you a new roof/ siding/ gutters/ windows/ water heater etc. (all of which we have replaced in the past 5 or so years because we knew it needed to be done, not because someone left a tag on our door or mailbox or approached us at a big box store, so we send those salespeople packing or in 1 or 2 cases, running). I'm talking about when you have to get something serviced in your home and the bill is say under $750, yet upon further inspection the tech insists there is a bigger, urgent issue unbeknownst to the homeowner that they insist needs to be fixed asap to the tune of 5-10-15k. Every house in the dmv cannot need new pipes, a new chimney, a state of the art water softener or addition to their existing one that is only a few years old, new ducts, duct cleaning or flushing or scouring or whatever, a new or updated this and that, and they are not giving companies 5-10-15k to do the work! Is this a standard, yet seemingly shady practice? Find a problem and say or do whatever you have to say from lowering the price or inventing discounts to make the homeowner think they are getting a deal to scaring the bejeebus out of a homeowner trying to convince them that their house will collapse if they don't get a service done just to get $$$$? [/quote]
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