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[quote=Anonymous]I have an employee who is making some serious errors. I inherited this employee this fall (account transferred to me, this employee is associated with that account and came with the new account.) I've read some articles about why employees underperform (fear of mistakes and lack of coaching appear to be big reasons). I now need to sit down with employee and discuss. Do you have suggestions? Recommendations for reading? I don't want to assume I need to fire this employee--I'd prefer to keep the account knowledge in house--but I need him to recommit to the job.[/quote]
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