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Reply to "Moronic finance manager almost talked me out of the deal..."
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[quote=Anonymous]Wife and I decide we want a car--a Honda--and we go to get it before the tariffs hit. We knew what we wanted, we knew what we were willing to pay and we got a Navy Federal car loan with a very low interest rate before we went. Walk into the dealership, meet the first dealer, surprisingly nice guy... tell him what model we want, he shows us the three trim levels, and lightly talks us into the top level. We're happy with the car, and since we have the loan already, we tell him the only thing to negotiate is the trade-in. We know what we're going to pay, so, if he can give us enough for the trade-in, we'll take it. There's about 15 minutes of back and forth and he "needs to talk to my manager" etc but eventually comes back and agrees to give us $500 less on the tradein than what we need to make the deal work... so we say eff it, pay $500 in cash, put our loan on the table and shake his hand on the trade-in. We got the car we wanted, he got the sale he wanted, etc. We start signing papers, we deflect the offer to cover our car with special paint or whatever, and the finance manager strolls by and says "out of curiosity, what was your interest rate"... we tell him, and he looks disappointed and asks if on the chance he can beat it, would we take the dealer financing. Since we're already extremely happy with the monthly payment and we doubt he can beat it, we say sure, go for it. He comes back with a percentage point lower--fine with us! Shake hands on it, are very pleased and we go to sign the papers... Then, he starts in on this BS about how for "Just $66 a month more, you can have all of your maintenance covered for six years!" I say no thank you, and he continues to harp on it. I'm very irritated because I don't want to pay $66 a month more, and if we had stuck with the Navy Federal loan we wouldn't have to listen to this garbage, so we're more forceful in saying no. He persists. I point out that it's $4800 extra, so for the thing to work, I'd need to have $4800 worth of maintenance done in six years... he nods and says "exactly!" and i'm like, I'm buying a honda because of its reliability, $4800 is a new transmission and new brakes, and if you're telling me I'm going to need a new transmission AND new brakes in the first six years of owning a Honda, I'll go buy a toyota. He starts arguing, like actually arguing, that this isn't complex, don't i notice that Honda only gives a three year warranty? So, I point out, you, the dealer, who wants me to finish signing these papers, are telling me that the Honda you're selling me is so low-quality that the company believes it will need that much work? Finally, my wife just tells him "absolutely not" again and we hurry to finish the paperwork and leave and he sulks and is curt the whole time. The reality is that the car COULD need $4800 worth of oil changes, brake pads and maybe some mechanical problem, but if i sign the deal, it has to be done at the dealership and it WILL be expensive. But if I don't sign the deal, I might have those things go wrong (I think I will have very little go wrong) but I can go to my regular mechanic who does not charge me $150 for an oil change and does not make up things that are wrong with my car and keep me waiting for hours. I couldn't have had a better experience with the actual dealer and worse one with the finance manager, and I'll never finance with that dealership again.[/quote]
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