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[quote=jsteele][quote=Anonymous]This thread was locked. Clearly there was a crazy troll there, but some of the posts seemed legitimate.

In terms of general policy. What is allowed and not allowed to say in DCUM? What is the threshold for accepting a negative comment? I saw several threads that label as a troll only the negative comments.

https://www.dcurbanmom.com/jforum/posts/list/1265183.page[/quote]

It is a sad reality that there are grown adults who devote a significant amount of their day posting negative comments about schools. As I said when I locked the above thread, their issues are really better suited for a therapist's office than DCUM. The problem is that these posters ruin a large number of threads. Thanks to them, there is a lot of collateral damage affecting posters whose intentions are less problematic.

Generally I am not a fan of negative comments about people, especially those who are identified by name or easily identified by context. I am especially not a fan when the same person has been criticized for the same thing hundreds of times before. Again, as I said in the other thread, it's time to move on. Several popular DC area private schools have dedicated trolls who are heavily invested in bashing them. A lot of the moderating decisions that we make are based on our history with these trolls. Moreover, there are simple logistical constraints on what we can do. There are a lot of posts each day on this website and there is a limited number of hours in a day. Sometimes, we don't have the luxury of carefully selecting only the most inappropriate of posts and have to be a bit more heavy handed. That's just the way it is and if you expect more you will be disappointed.
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