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[quote=Anonymous]The notes from the Fairfax County Healthcare Advisory Board meeting (where they recommended approving Vierra Falls Church's expansion plans) were released yesterday. See some minute notes below (not my words). I have firsthand experience with this facility and the first paragraph is 100% false. And the last statement regarding emotions running high in this business - what a slap in the face to the families who have experienced egregious negligence at this facility. Shame on this board. What an embarrassment to be so easily duped  even when presented with numerous facts from the state health department about serious issues that have occurred repeatedly in this facility.

Resolution on Medication Mistakes/Violations:
Vierra responded that if a medication mistake and/or violation occurs, they first examine if it
was a systemic or individual error. Regarding reports on medication mistakes/violations, Vierra
identified and implemented corrective actions prior to the state of Virginia showing up to the
facility to address the issue. No harm to any patient was reported and they work to minimize
harm as much as possible.

Regarding quality assurance, specifically on complaints, Vierra conducts a daily 24-hour report to review events in the past 24 hours. They use their electronic medical record system to flag issues e.g., falls, abuse, which is monitored by staff daily. Vierra stated that they address complaints early, but residents still voice grievances and Vierra acknowledges this issue but admits that sometimes the families of residents just need to communicate the matter. Vierra attempts to sit down with families on complaints, but it does not always occur. Furthermore, emotions are high given the nature of this business – e.g., taking care of dementia patients.[/quote]

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