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Reply to "Switched to BCBS from Kaiser— ugh!"
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[quote=Anonymous]I'm not in DMV, but yes, I call. I do not use BCBS to book appointments whatsoever. I find doctors on the web and use the BCBS website to confirm they are in network (although the BCBS reps say the website is useless and you should also call their hotline to confirm because what they see is different than what's on the website... that's a whole other rant). Then I call and book the doctors. My doctors are all affiliated with the local hospital in my region so all use the same portal, but that has nothing to do with BCBS. They used the same portal when I had different insurance. If I were you, the first thing I would do is check whether the doctors you already see take BCBS.[/quote]
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