Reply to I am so sick of portals and being nagged to confirm appointments

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[quote=Anonymous][quote=Anonymous][quote=Anonymous]FWIW, I love them. I love not having them call me to confirm, and I love filling out the "paperwork" before I get there and not have to sit in the waiting room filling it out.

I am guessing my doctors are more organized since I get a text to confirm, which takes me to the link to fill out the forms. Then I get a text 24 hrs before to remind me of my appointment. What I love about this is it gives me an option to cancel and reschedule without having to call. [/quote]

OP here and maybe it’s just my dentist but sometimes it seems like I get multiple requests to confirm I’m coming even after I answer the first time.

Also, [b]I don’t know when Doctor’s offices started calling to confirm. Yes, I am coming. I wouldn’t have made an appointment otherwise.[/b] [/quote]

PP here. You are clearly organized. Many people aren't and don't show up for appointments. Oh! I forgot! I'm very organized, but I've had this happen to me.

Also, it might be that you are confirming but not clicking on the attached to fill out the documentations--the same forms you fill out in the office, only now available online. It saves everyone time if forms are already done when you get there.

I was irritated by them until I figured them out. Now, as mentioned, I love them. But I hate people calling me, and I hate sitting in a waiting room (especially with a bunch of sick people) having to fill out all those forms. [/quote]

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