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Reply to "What happened to basic Customer service? Is it gone forever?"
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[quote=Anonymous]I don't know what you're talking about. Yesterday I called CVS pharmacy because my new medicine refill looked different than what I'd gotten in the past. The guy who called me back was very nice and thorough. Last week I called a theatre about an actor in a play and the person I spoke with was lovely. Today I called a store to ask if they had something in the size I need that I saw on their website. The person asked if I could hold while she finished with a customer and then she'd check. She came back to the phone breathless and apologized for the wait and had the item and offered to hold it until Thursday when I can get there. Maybe it's you? [/quote]
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