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Reply to "Amazon return - no more UPS/Kohls options?"
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[quote=Anonymous]I've learned not to read too much into the return options offered at a given moment. A few months ago, the regular return process didn't offer me Amazon drop-off (Amazon Fresh or Whole Foods), but those options showed up a few days later. On a more recent return, the return process again didn't offer Amazon drop-off, but I went into a chat session with a chatbot that was able to set up Amazon drop-off. I think the return process is glitchy.[/quote]
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