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Reply to "why does anyone not use the Starbucks app"
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[quote=Anonymous]I stopped in Starbucks this morning and I was baffled to see people standing in line. Why would you do that rather than use the app? Even if you spontaneously decide to stop in, why would you wait in line? Why not order on the app and get to sit somewhere comfortable or whatever? I’m genuinely curious about why there are still app hold outs. Ordering at the register seems like the same experience but worse in every way. The line, verbally transmitting the order, why do that? [/quote]
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