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[quote=Anonymous]I had dinner with some friends on Saturday night at San Antonio Bar and Grill in Brookland. The food was really good but the service absolutely sucked. We asked the waitress for water at least 4 times. She never brought it. Finally we got a guy who was waiting on another table to bring us some. We ordered another round of margaritas which never came either. She took forever to bring the check (I'm talking at least 15 minutes), then I saw that she charged for the margaritas she never brought. I asked her to take it off politely and she questioned me about that. She went back and took another 15 minutes to bring the corrected check. Then I noticed that she automatically included an 18% gratuity!!!! What the hell for???? there were only 4 adults and 1 child there so I don't see how she could possibly give herself 18%. I scratched the amount and gave her $10 instead of $18. I thought that was pretty generous actually. I looked at my bank statement today and the original charge still went through. I mean $8 isn't going to kill me, but this just pisses me off. Are they allowed to charge the amount that was not authorized by the person? [/quote]
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