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[quote=Anonymous]Arrived at Subway at 7:54 and the door was locked. They close at 8pm.  One family was still seated and eating and one lady was at the counter ordering a sandwich.  I knocked on the door and pointed to my watch. The two girls behind the counter looked at me and shook their heads no.  I banged again and pointed at my watch.  Then a man walked up with 2 kids and asked me what was going on so I told him they had the door locked and were telling me they were closed even though it wasn't 8pm yet.  He looked at his phone and it said 7:55 so he knocked again and held his phone up to the door.  One of the young ladies rolled her eyes and came to the door. She opened the door and told us they were closed.  I said "but it's not 8pm" and the guy said, "c'mon I have two hungry kids here and it's not 8pm". She she huffed a little and let us come in.

They were visibly irritated as they had already put up all the containers of fixins.  I was ordering a veggie patty and the girls started discussing how the oven was already turned off, how long is it going to take to heat up, etc.  So I told them not to worry about it just heat the patty in the microwave.  I then told them I was not trying to be a pain but it was 7:55 when I arrived.  One of the girls then said that when it's slow their manager tells them to close early, that they are supposed to do that. I do not think there was a manager there at the time.

Somehow I find it hard to believe that they are to lock the door behind closing time, especially when there are people still in the dining area eating and another person at the counter ordering.  Was I wrong for insisting they let me order my sandwiches.   We told the girl off the top (both me and the man with his kids) that neither of us needed to sit down and eat there, we just wanted to get our stuff and go.[/quote]

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