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[quote=Anonymous]I too had a horrific experience at this facility with a family member. The issues were extremely serious and involved a wide range of problems, not the least of which was a significant problem with medication administration (including controlled substances). I was the original complainant that requested an investigation by VA Dept of Health resulting in the corrective action plan you refer to. Assuming Medicare was utilized during some or all of your family member's stay, I would strongly urge you to contact Medicare Fraud via Senior Medicare Patrol if you have not done so already. I am very sorry for your loss. Saddened but not surprised that life threatening issues persist at this facility. Management here utilized stonewalling and gaslighting techniques when problems arose clearly as a way of protecting themselves. Deeply disturbing experience for my family. [/quote]
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