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[quote=Anonymous]This is for those of us who had individual 401ks with Vanguard and whose funds got transferred to Ascensus. Has anyone had success moving the funds from Vanguard to another trustee? Are there specials forms/websites/incantations that will help me transfer my money?

I am trying to "amend and restate" the plan and move it to Fidelity, but OMG Ascensus has made it difficult and mad me very nervous that everything is going to get messed up.

1. Ascensus is telling me that I need to [b]terminate myself as an employee[/b] to process the [b]rollover[/b].
  1a. I tell Ascensus that I am still an active employee and don't feel comfortable inaccurately terminating myself. They say to do it anyway because actually when I fill in a termination date next to my hire date, it means I'm terminating their services. Luckily their website is down so I can't do this even if I wanted to!
  1b. I tell Ascensus that I don't want a rollover because the Plan should remain active; I want a transfer the Plan to a new trustee. They say they call transfers rollovers and it's all the same and to not get bogged down with legalese and they've done this thousands of times and don't worry.

2. Ascensus tells me to fill out a distribution form and to check the box that says I read the Distribution Notice. 
  2a. I download the Distribution Notice, which lists a few "triggering vents" that will allow me to receive my vested balance. None of the events apply to me.
  2b. The Notice refers to the Summary Plan Description, which should help me identify specific triggering events which apply under my Plan.
  2c. I ask Ascensus for a copy of the Summary Plan Description. 
  2d. Ascensus does not have a Summary Plan Description at this time. They're still waiting on Vanguard to send it and will maybe receive it in September.

WTF? Do I fill out forms and check boxes that seem wrong and hope it all works out? Do I wait until they maybe receive the actual Plan documents from Vanguard? Do I file a complaint with someone official? Am I overthinking this?

In the meantime I'd love to contribute to my retirement, but I've been on hold since this drama began months ago. I tried to transfer the funds out of Vanguard when they made the announcement, but Vanguard dragged their feet, lost my forms, and here I am in 401k purgatory.

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