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Metropolitan DC Local Politics
Reply to "DC 911 Center Disfunction"
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[quote=Anonymous]This is something we can probably outsource to the Philippines and get much better results at a fraction of the price. High quality English spoken, they need to study Google Maps and Street View to familiarize themselves with the District. We are actually quite a small urban jurisdiction for 911 to handle with a pretty simple city layout. The hardest part is dealing with overlapping jurisidictions - MoCo, PG, and Arlington County, federal agencies with jursidiction over different roads (eg. Rock Creek Parkway). The real issue is that DC 911 center is a jobs program for otherwise unemployable local people with low levels of education. These are not the people you want working a 911 call center. [/quote]
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