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Reply to "Would you end membership over a few financial errors of the studio? "
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[quote=Anonymous][quote=Anonymous]I'd consider staying if they were extremely apologetic about their errors. Otherwise, no.[/quote] They weren’t very apologetic. They were really defensive about it, so now it’s uncomfortable for me to even go. What happened was I paid for a year upfront and they continued to charge me multiple times even though I had paid for the whole year already. I asked them to fix it and it happened again. I just don’t want to feel like I constantly have to check to make sure. You also have to keep a card on file, I think to charge you if you no show. I’ve asked them to remove it but I’m not sure if they really can. Also I had charged of merchandise I did not buy other people charged to my account. I think this was the error of the staff. Luckily I caught it the day of and went in because it’s hard to prove otherwise. [/quote]
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