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Reply to "Negotiating with Verizon wireless?"
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[quote=Anonymous]Argh, not the OP but I just happened to be working on some Verizon junk and got the live chat option, so I figured I'd ask: _____ Nina B: Verizon Wireless implemented a $30 upgrade fee for existing customers purchasing new mobile equipment at a discounted price with a two-year contract. This fee will help us continue to provide customers with the level of service and support they have come to expect which includes Wireless Workshops, online educational tools, and consultations with experts who provide advice and guidance on devices that are more sophisticated than ever. You: so can that be waived? Nina B: No I am sorry it cannot however it is a one time fee not monthly and may just bill to account . _____ Of course, Nina B. is not the end-all of Verizon, but that's really annoying. Are there companies that DON'T have a fee?[/quote]
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