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Reply to "I’ll never fly Aer Lingus again"
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[quote=Anonymous]Supposed to leave Dublin today. Got to airport 2.5 hours early. No bags to check but told to stand in line, can’t use machine for American flight booked thru 3rd party. Get to check in person. Told flight closed 4 mins prior. No leeway. Told to go to ticket desk. They told me next flight avail is 2 days. I begged, anyway to get on flight. We have 2 seats paid for. I’m then told flight is full my seats are gone because flight was overbooked. Had to buy brand new ticket on United for tomorrow. That cost $2,500 plus expenses for extra night stay etc. I have a child with me. I was so upset I was in tears but now I’m angry. No idea the flight closed that far in advance of actual take off. Aer Lingus online won’t help because booked thru 3rd party. There is no customer service email either. It’s madness. I did call, no help there either, they said go online to fill in refund form which I can’t do….. Terrible customer service. [/quote]
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