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[quote=Anonymous][quote=Anonymous]the kids i nanny for each took classes there this summer. they were cancelled short notice, then the teacher left halfway thru summer, they got a new teacher who only lasted one week and they cancelled the german classes for the rest of summer. when asking about a refund, the parents i work for were told they can have a credit towards fall classes - but who said they were going to *take* fall classes?![/quote]

In Language Stars' defense, the director offered me a credit to the fall and an additional trial class with the new teacher before committing to anything (normally they only offer 1 trial class per student). I said I wasn't sure, and they issued me a refund, no questions asked. I think it was more of the German teacher's fault for leaving unexpectedly and Language Stars wanted to find a good replacement (native speaker, experience teaching, etc.) before hiring just anyone. We are thinking of trying out with the new teacher, but haven't found the time yet.

It is VERY expensive, but you do get for what you pay for (native teachers, small classes, full immersion, all fun and games), and they have a GREAT make-up policy and cancellation policy. [/quote]

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