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Reply to "Anyone here buy Macy's Furniture Protection Plan?"
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[quote=Anonymous]I purchased the warranty for the sectional and 2 recliners I bought. I was told it was a no questions asked policy. Well my puppy dug a whole in the couch. They claimed it was fabric failure. Both motors on the power recliners went out. One won't open and the other is stuck in the recline position. They denied those claims too saying it was normal wear and tear... on furniture that is not even 3 years old.. The warranty company are cowards. Everything is online - you can not speak to anyone by phone. Never again will I buy Macys if they are going to associate with this type of warranty for their customers. [/quote]
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