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[quote=Anonymous]For the first time, we hired an agency to check on our sweet dog while we were away for a couple of days. They did a great job. But the last night she actually sent her son and his girlfriend who she claims were employees to care for the dog. I had met her and her husband and I knew them peripherally before (our kids played together and we went to one of their birthday parties), but I had never met this son or his girlfriend. I'm also friends with the owner's sister just to add in. I won't lie, I was a bit taken aback by this. There were no issues in the end. And I would hire them again, as long as I could meet whoever was coming into my home. We were going to give them 20%, but not sure how typical it is for agencies to send in people we haven't met and wondering if I should bring this up? Consider docking the tip at all?[/quote]
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