Reply to Contractor becoming irate with me

Forum Index » Home Improvement, Design, and Decorating

Reply to "Contractor becoming irate with me"

Subject:

Emoticons





More smilies

Text Color: Font: Close Marks

[quote=Anonymous]Another thing to keep in mind is that contractors like to block out a week per client.  They like to start Monday or Tuesday so that they can get the work done before the end of the week.  If it is a shorter job, then they have a day or two to fix things or finish things if the client changes, or flags something.  They want to be ready to start on another project the next week, if possible.  They will take short jobs like day jobs or two day jobs mid-week, if they have finished with the main project for the week.

If your job is a mid-sized or longer job and he suspects it could take 4-5 days, then he may be worried that either something delays the job (needing to order a part or supply, replacing a defective part, discovering something that was not planned for, etc), then he may be worried about the job creeping into another week and possibly not making him available to take another job or start another job that was planned for after yours.

In this case, he's frustrated because of the delays.  Yes, the first delay was on his end, and he can't complain about an illness/death in the family, but now, it's been several weeks, and when things finally align, you've stalled again.

He's frustrated.  And the delay only delays him getting paid for this job and being able to schedule other jobs behind you, which delays him getting paid for those.

So, acknowledge his frustration and try to help keep the job moving as fast as possible and try not to make any excuses that extends your job any further, and if possible, crossing another week boundary.  Be as cooperative as you can to get him back to work as soon as possible and to finish the job as soon as possible.  That's the best that you can do.  And, if appropriate, tip generously to help ease his frustration at not being able to get paid.[/quote]

Options

	Disable HTML in this message
	Disable BB Code in this message
	Disable smilies in this message

Review message

Search Recent Topics Hottest Topics