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[quote=Anonymous][quote=Anonymous]These are businesses, even if they are non-profits.  They operate to be able to achieve certain economic and altruistic objectives.    Their Executive Director of a larger adoption organization makes $225k per year and the organization has a budget of nearly $5 million dollars. I’m sure much of it goes towards healthcare of the pets to prepare them for adoption.  I’m only pointing this out because they do have to pay salaries and take in monies to cover their operations to stay in business.  Non-profit doesn’t mean you operate at a loss or for free.  [/quote]

They have an operating budget, but typically a significant portion of their income is donations, and their mission is animal welfare not customer service. They are not trying to sell you a dog (and as many have complained, often they won't place one with you at any price). OP's basically got a customer service complaint, and PPs are saying that's not really relevant to how they stay in business.

Could an org like this piss off enough people that they'd have to stop rescuing and placing animals? I guess, but it would take a major scandal. [/quote]

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