Reply to How do you maintain expectations over years with long term Nannies?

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Reply to "How do you maintain expectations over years with long term Nannies?"

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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]Good nannies are hard to find and presumably your kids are attached to the nanny (can't tell if you've had two nannies or three nannies from your post).

You only give one example of being "taken advantage of" about a last minute cancellation for a predictable event.  That is for sure, unprofessional nanny behavior but have you tried communicating to understand why the nanny didn't tell you about her cancellation?  Did she just forget?  Set expectations and emphasize what's a priority to you (ex: reliability, good advance communication etc.)

Yes, staff become more comfortable and sometimes more willing to try to get away with things as time goes by.  But it's also much easier to have an experienced nanny who can make your household run like clockwork than to train a new nanny into your household.  [/quote]

Op here. It was every day that week and now it’s happening again? So hardly just one example. It’s more like 6…..

Great families are also hard to come by and there’s a reason we have had zero problems with retention…..[/quote]

Your OP didn't mention that it is happening every day--we can't read minds on an internet forum.  What did your nanny say when you asked her about this? Have you documented how many times that she's called in at the last minute and shared that you find it very challenging when she's not working at the high performance she was doing in the past?[/quote]

Op here. Thanks. Not to be pedantic but I did actually say it was almost every day the week of her child’s sports tournament. And now we’re running into the same thing.

I did share it’s challenging, her response was to talk in a lot of detail about her son’s tournament and what a big deal it is that he’s doing so well. And I totally agree! Just absolutely bizarre she wouldn’t have taken the week off or let us know more than 10 minutes in advance.

And now she’s calling off this week for something else kid related.

I totally get that Nannies are human beings with lives and families. But it’s starting to feel a bit like she’s figured out that so long as she blames her unreliability on her kids then I won’t say anything.

I’m just feeling annoyed because in her entire time working with us, we have never-NOT EVEN ONCE-denied a request for time off. If she had just told us about these things in advance we could make other arrangements. She’s not even being apologetic about it anymore.

I wouldn’t be so mad if she was just a straight hourly employee but paying her so much for so few hours is really starting to suck.[/quote]

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