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[quote=Anonymous]We built a new house in Arlington approximately 5 years ago. 2 years ago we notices a small spot on the ceiling of our living room. We immediately hired a termite company -they came put out bait traps and told us their work was guaranteed. Fast forward, the next year we renewed our contract and they came and replaced the baits and spot treated the new area. I requested they send a more senior person and they never did but we never saw more evidence so we assumed the bait traps were killing off the colonies slowly. Well this year, we had a massive infestation show up and our contractor showed up to our house suggested we open up the walls to investigate damage. We discovered extensive damage on our main level and found the massive colony was under our patio and came into the walls under the doorframe. Once I got firm and requested the termite company send out a supervisor, they proactively treated with liquid treatment around the perimeter of the house. Unfortunately, because this was not done from the beginning we now have approximately 30K dollars worth of damage. We have documented everything. Is hiring a lawyer the only path to make the termite company pay for the damages? We're not litigious people and don't want to go that route but we would not be in this situation if they treated the house with termidor the first year they came. Any advice is appreciated. [/quote]

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