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Reply to "Why is customer service *so* bad now?"
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[quote=Anonymous]I don't notice this but I do notice that everyone seems to be new and in training on the job. They can't keep anyone for long. I have also seen a lone person in an empty store looking at their phone, say hi, can I help you, then when I say no, they go back to their phones. I don't care though and think it's not a bad thing. I hate hovering salespeople and the idea that a person had to be perpetually ready. I never liked that approach anyway. For instance, I have shopped at Nordstrom for years but their salespeople but me and I always wish they'd leave me alone. [/quote]
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