Toggle navigation
Toggle navigation
Home
DCUM Forums
Nanny Forums
Events
About DCUM
Advertising
Search
Recent Topics
Hottest Topics
FAQs and Guidelines
Privacy Policy
Your current identity is: Anonymous
Login
Preview
Subject:
Forum Index
»
Off-Topic
Reply to "Why is customer service *so* bad now?"
Subject:
Emoticons
More smilies
Text Color:
Default
Dark Red
Red
Orange
Brown
Yellow
Green
Olive
Cyan
Blue
Dark Blue
Violet
White
Black
Font:
Very Small
Small
Normal
Big
Giant
Close Marks
[quote=Anonymous]8/10 times the person in the customer service role - ostensibly for a role they applied and interviewed for, knowing it was customer-facing - is unhelpful, rude, surly, and acts bothered by your presence. What is the problem? Who’s hiring these people? I kind of dislike going out for anything now because I can’t even expect rote service - it’s actively bad. These days I am blown away if someone smiles, is welcoming, offers to help, answers any question I might have thoroughly and knowledgeably. And for reference, I am not in some UMC bubble; before my professional career I worked in restaurants and food service for a decade so I know what I’m talking about (stopped about five years ago). Service has become appallingly bad. [/quote]
Options
Disable HTML in this message
Disable BB Code in this message
Disable smilies in this message
Review message
Search
Recent Topics
Hottest Topics
