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Reply to "Play airlines out of Dulles"
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[quote=Anonymous]I’m flying with them in June. Once I added luggage for everyone, they were still cheaper than IcelandAir by $300. Two things to know: 1) Ticket counters open 3 hours before departure and close 1 hour before departure. Don’t be late, and don’t be crazy early. 2) There is very little to no customer service available if there is a delay or cancellation. They will eventually get back to you with an email, but not immediately. Same for lost luggage. If the counter isn’t open, you’re not getting any immediate help.[/quote]
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