Reply to :evil: Businesses don't answer phones anymore and it's making me insane!! :evil:

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Reply to " :evil: Businesses don't answer phones anymore and it's making me insane!! :evil: "

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[quote=Anonymous]I am so frustrated trying to handle normal day to day business when there is no way to speak to a human being! Every simple task or question takes days to resolve since you have to leave a voicemail or email first, then wait until the next day when a staff member might open/listen to it, then another day to "process" a response and then god help you if there is a minor mistake because then you have to send another message and wait for a new response. All of which used to be standard business by handled by a quick phone call 20 years ago. So every day I have multiple lines out to various businesses or schools or whatever and then things slip through the cracks because there is no easy way to track each micro interaction and the status of each item.

This is not an improvement over the way things were done even 15 years ago. All of this stupid technology and internet crap has just made our lives more complicated and stressful. We were promised increased efficiency and more time and all we got were chatbots and self checkout lines that don't even work smoothly. /vent

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