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[quote=Anonymous]this is frustrating

[quote=Anonymous]I underwent three IUIs at Shady Grove and my service with them was completed through the beginning of April. Throughout the process, I was constantly confused by how much I owed because I would ask at every visit to pay any outstanding balance on my account. Usually they didn't know, but when they would look into it, they would say, oh it's x amount. I understand there's a lag with running everything through insurance.

At any rate, I waited to pay my final bill to ensure that my insurance had covered whatever they needed to given it seemed I was constantly getting high bills, then told my insurance hadn't come through yet. I got a bill now for $800 of an outstanding balance, but when I reviewed it, it's missing most of my payments. Since the end of Decmber through the end of my service, it's showing I only paid about $500. However, per my bank account record, I've paid about $1500 in the same timeframe during various visits where I asked what I needed to pay on my balance. I emailed the financial person and I'm waiting for a response, but so confused how large chunks of payment are missing from their bill![/quote][/quote]

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