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[quote=Anonymous]Hi, I’m looking for some advice about handling a tricky workplace situation. We recently hired a new senior manager, who is a black woman. She is supervising a diverse team, and has been breaking a lot china in her first few months on the job, leading to a lot of unhappiness and complaints from her staff. She has also been ignoring various institutional processes. She is very smart and very capable, but she tends to spend a lot of time telling everyone else how important and smart she is, and not a lot of time listening.

As her supervisor, I finally had to have a hard conversation with her, a very similar conversation to one I have had over the years with many others, in which I told her she’s great, and has a wonderful ideas, but that we need her to do a little bit more listening and checking in with people before she charges ahead on things. She did not take this well, and responded with a long email saying that she thinks the pushback she is getting, both from her staff, and from me, is due to the implicit bias people have about working with a black woman in a leadership position. (I am a white woman.)

I don’t for a moment dispute the fact that black women face all kinds of micro aggression and bias that white men or women would not. And, of course, telling someone their behavior is affected by implicit unconscious bias is a non-rebuttable proposition. However, this woman is doing what I have seen many other people, black, white, male, and female, do over the years, which is alienating everyone around her by grandstanding and being heavy-handed, instead of turning her staff into her allies and supporters.

Any thoughts on how to respond to her? On the one hand, I don’t want to do anything that further convinces her that all criticism is coming out of unconscious racial bias on the other hand, I don’t think the existence of racism in the world should be a free pass for anyone to be a jerk in the workplace, which is frankly what she is doing. Advice?[/quote]

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