Reply to Who do I write this letter to? Sorry, loooong

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[quote=Anonymous]Okay. I'm going to give this a try! 
OP, while you have an a collection of unfortunate incidents, I think you might have a problem turning this into a "global" complaint because there are different issues coming up at different points.

1."Well, I went home, did what I have to do and headed to the airport to return to the US. Well, what was my surprise when I tried to check in I learned I would not be allowed to board the place because one of my papers was expired!!! This was Wednesday before Thanksgiving and I had a final on Monday morning."
I definitely don't have a lot of knowledge about this kind of thing, but your papers being expired--that's actually something you should have checked on before you got the plane and left the country, right? I get that they might have made an error on their end, but you didn't see that there was something wrong with the dates? While in a perfect world you could rely on support staff to always be accurate, we all have experiences where that is not the case. Also, there's no way you can expect them to be able to answer calls during the Thanksgiving holiday. Even once the holiday is over, it's definitely harder to rectify something after an expiration date than before, right? So, while I sympathize and understand it was unbelievably stressful and expensive, I'm not sure that it's the schools fault that you were out of the country with expired papers, or that your expired papers delayed your return and caused you to miss the enrollment period

2. The really bad professor who was anti-immigrant.
Here's where I think you might have more of a chance, although ideally you would have brought this to the attention of the school as it was happening and/or immediately after you received the bad grade. It would have been easier to document instances of the teacher's bad behavior. Perhaps you would have been able have fellow classmate verify the unfair treatment you received. Again, while I think you are right to be upset, I'm not sure that saying something NOW, when it seems to be at least a semester in the past, is going to lead to a good resolution.

Ugh. I do feel for you, OP, and do think you need to speak to people. I think an in-person might be better than a letter--it's so easy to let a letter just languish in someone's inbox. Maybe the specific office that deals with International Students? They need to be a part of this discussion, and will tell you what other offices need to be informed. Good luck![/quote]

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