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Reply to "How would you handle an upset superstar"
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[quote=Anonymous]I had a superstar and I mean superstar employee. She and I had discussed her future, leadership opportunities, etc. Then about 6 months ago she got very sick. Couldn't work full time any more. The issues haven't gotten better and that's OK. We adjusted her workload appropriately and she's still an incredible valuable member of the team. Recently we promoted two people and I got a nasty email that how dare we not tell her personally that she wasn't being promoted. To be fair, she wasn't even interviewed or applied for the position so I would never have thought to tell her since she wasn't actually declined. She is very valuable, I certainly don't want her to feel less. I dont know if part of the response was her frustration over the medical issues that she can't control. How would you handle with the idea that you want to keep this person? [/quote]
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