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Reply to "Medical bill mistakingly sent to collections—what happens now?"
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[quote=Anonymous][quote=Anonymous][quote=Anonymous][quote=Anonymous]They have to substantiate the debt. I would communicate only in writing, show that you paid, and ask for proof that it's not paid. https://www.consumerfinance.gov/ask-cfpb/what-can-i-do-if-a-debt-collector-contacts-me-about-a-debt-i-already-paid-or-dont-think-i-owe-en-1403/[/quote] Thank you. They did send a form I could fill out. I’m assuming I just send copies of the two things I mentioned? [/quote] Yep—those work.[/quote] Thanks so much! You’ve really been a help. What a way to start the weekend! Since you’ve been there, what should I expect now? Will I hear back from them? How will I know it’s been resolved?[/quote]
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