Reply to Should I have paid for a drink I sent back?

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[quote=Anonymous]I have to admit, I’m a still feeling salty after an experience I had last night. I was at a nice cocktail bar and I ordered a drink from their menu that was a mulled red wine with some other add-ins. The server came back after taking our order and said they didn’t have that, but they had a “similar drink that’s also a mulled red wine, served warm”. So I said sure.

When they brought me the drink, I thought it was a mistake. It honestly tasted like hot water with some bitter spices dashed on top. I still don’t know what it was actually made of, because it was a light blue color. When the server came back to check on us, I asked again what was in it, and was given a vague answer. I apologized and said I didn’t care for it, and ordered something else.

We ordered a couple more rounds, the bill came and the drink was still on there. I paid for it, but am I wrong in thinking this is poor customer service? I didn’t just order something I didn’t like (which would be my fault) - something was suggested to me that was in no way similar to what I had originally asked for. [/quote]

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