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Reply to "Insurance Billing Issue- How to dispute when dr's office screws up?"
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[quote=Anonymous]What are you being billed for? Just the colopscopy? I would call your insurance company and find out if a claim was ever put in. If no, call the office and speak to the office manager or billing dept and say what happened. Any good office (this has happened to me at 3 different doctors) will put your bill on hold while they attempt to back date the procedure with your insurance. If you are being billed for the office visit and standard office visit care (pap smear etc) then unfortunately you might be SOL. Most of the time if you go to an out of network provider, it falls on the patient to get it covered. Kind of like if you have an HMO and need a referral. Either way, call the billing dept and ask for an itemized bill listing what the expenses are for. Follow up with your insurance company to find out why they did not cover the expenses. Then follow up with office manager and billing dept depending on what the issue is. [/quote]
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