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Reply to "Do you let things that people in customer service do slide?"
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[quote=Anonymous]Yes. I’ve rarely had any problems, and the ones that I’ve had have been about policies beyond the sales associate’s control. Think refusing to provide my personal information when I’m making a cash transaction. On the other hand, I have frequently observed customers treat associates and especially cashiers horribly — apparently just because they feel that they can. I often suspect that there’s a racial component to such mistreatment. While it’s not “fair” I wouldn’t be surprised if the associates sometimes have trouble snapping back to something that resembles patience. As we head into the holiday season and the door buster sales, I expect things to get even more stressful on all sides. [/quote]
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