Reply to Is Starbucks punishing walk-in orders?

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[quote=Anonymous][quote=Anonymous]I have found that if the same baristas are doing both drive through and in-store, you might as well wait in the drive through line because your order is placed in order of where you ordered in relation to the car orders.

I thought I was being super smart to race inside because I would have been the 5th car and no one was inside. Sure enough, I was the fifth order to come up, right after the car that would have been in front of me.

I now place my order to pick up, and run into the store. It's always sitting right there.[/quote]

Yep. I noticed the way back of a busy drive thru line gets their drink faster than if you walk in and order with a cashier and there is no wait. It makes zero sense. Plus they seem to prioritize all the app orders. I honestly think they are aggressively punishing customers to force the app holdouts onto the app and mobile ordering. The app and gift cards makes Starbucks one of the largest banks in the US. Billions of dollars worth of deposits![/quote]

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