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[quote=Anonymous]OP here, thanks all. I'm at the DC office. I've been doing almost all of what 16:30 suggested...it's just so frustrating that I need to time my calls for when it's likely a nurse will be there. Why can't they return calls?!! My RE is very responsive over email, but I feel silly emailing about administrative things...but I'm doing it increasingly. The only thing that's helped in the billing department is having DH be the main/only POC. They actually seem to be more responsive to him... I really hope this round is successful...but if not I think we will look elsewhere.[/quote]
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