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Reply to "PSA - Avoid Stubhub if you care about attending the ticketed event"
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[quote=Anonymous][quote=Anonymous]Can I ask what was the event? I used Vivid for Taylor Swift and shockingly the tickets came through, but I was nervous about it for months (for 2 daughters and friends). I did some research and somehow found the email of the CEO so I emailed customer service with a CC to him early in the week and got my tickets transferred from the seller to my Ticketmaster account later that day. Not sure if it was a coincidence and I got lucky or what. But agree it’s too risky to do it again. [/quote] Wow, good for you. No, my event wasn't a Taylor Swift show, but I've been reading many stories about Swifies having their ticket purchases canceled at the last minute. Actually, when you call Stubhub's customer service line, there is a separate life for Taylor Swift tickets. [/quote]
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