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Infants, Toddlers, & Preschoolers
Reply to "How long should it take doctor to call you back after leaving weekend message w/answering service?"
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[quote=Anonymous]Some peds practices are so busy that their physicians are literally calling patients back-to-back on the nights and weekends. My friend was a pediatrician at a busy practice in Frederick, MD and she would routinely get 20-30 calls per hour. Every hour. She'd receive a list of callers from the phone operator at the top of the hour and by the time she had called everyone back, she was given the next hour's list. That's a HUGE reason why many practices have started charging for calls. It's the only thing that discourages people from calling about non-urgent issues after hours. That said, if it's been an hour--It's reasonable to call back. You should have heard something by now. [/quote]
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