Reply to How long should it take doctor to call you back after leaving weekend message w/answering service?

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Reply to "How long should it take doctor to call you back after leaving weekend message w/answering service?"

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[quote=Anonymous]2 y.o. DS bumped his head in the bathtub earlier this evening. It wasn't a full-fledged fall, but it was a decent whack, and he has a lump and a bruise about the size of a quarter above his eyebrow. He cried for a short time and then went back to acting normally, but since he's never had a head bump before, I did the nervous thing and called the doc and left a message with the answering service to find out if we should be concerned, take him to the ER, etc. [b]It's been almost an hour now and I haven't received a return call from the doc[/b]. I'm already not a big fan of the lousy service we receive at their office and I'm really starting to fume (and of course I'm concerned about DS!). I don't have much experience with calling on weekends/after hours, so I was wondering what your experiences have been with call-back times after leaving a message with your doc's answering service. Am I being overly anxious in expecting a call back within an hour, or is this pretty normal?[/quote]

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